- Business customers can call 0345 08 08 508. ABOUT SSL CERTIFICATES. We’d love to hear about it! Metro Bank 24/7. Rather than trying to call Metrobank we recommend you tell us what issue you are having and then possibly contact them via email or phone or web. If you’re in store, we’ll print your bank card and cheque book there and then. Mortgage Brokers: For enquiries on new and existing applications, please call us on 0203 427 1019. Card security, card fraud and card disputes, Log in to a Commercial or Business Online Plus Bank Account, update your internet and mobile banking security details here, in-depth information and step-by-step guides, Being asked to confirm your personal/ security details, Being asked to login to your internet banking via a provided link to confirm a transaction, 24 hours a day, 7 days a week, 365 days a year. Simply call Metrobank Card’s 24/7 Customer Service Hotline at 88-700-700 or 1-800-1888-5775 to update your information on our records. Then, you’ll have to start all over again with a different bank — one bank after another until you get approved. We’re doing everything we can to keep our stores open, but we’ve had to make some changes to our opening times. 24/7 customer service. We will take it to mean that your information is updated if we do not hear from you. For provincial areas, call toll-free 1-800-1888-5775. It offers and exclusive 24/7 VIP Customer Service hotline, Concierge Service… For help with our savings products, including ISAs, call us on 0345 0808 500. One-time passcodes (OTPs) are sometimes used as additional security checks for logging in to Online Banking and authorising transactions or account changes. For issues and questions, call the customer service number on the back of your card. :1-800-10-8579727 E-mail:ibs.customercare@metrobank.com.ph 24/7 Hotline:(632) 8700-700 24/7 Domestic Toll-free No. Email Address customercare@mail.landbank.com. Simply call Metrobank’s 24/7 Customer Service Hotline at 88-700-700 or 1-800-1888-5775 to update your information on our records. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our specialist business team is available between 8am and 6.30pm, Monday to Friday. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I'm not able to retrieve my username. It's not always clear what is the best way to talk to Metrobank representatives, so we started compiling this information built from suggestions from the customer community. I want to follow up the status of this reference no. (2020/10/01) to metrobank philippines account holders (2020/09/28) resumption of the facilitation of opening ofw atm philippine peso savings account (2020/08/26) important advisory-revised over the counter (otc) remittance charges and 24/7 alternative remittance services (2020/07/21) service announcement from july 23-27, 2020 This often happens because some companies have trading names that are different to the name you are used to seeing. Cheques normally take 4 working days to process. We are aware that sometimes customers receive emails from people pretending to be us. If you’ve shared your login details with somebody else in the past, for example to use Open Banking or accounting software, it may be them (who are known as Third Party Providers – TPPs) trying to log in on your behalf, which is generating the OTPs. : 1-800-1888-5775 Check balances, move money, make payments and more wherever you are. For example, a cheque paid in on Thursday before 6pm, when the following Monday is a bank holiday, will be available on the following Wednesday rather than Tuesday. If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account you can take a look at our cheque clearance guide. Show More ING Philippines bags local and international awards. For further information visit www.fscs.org.uk. Can you help me retrieve it? We've created these shortcuts and apps to try to help customers like you (and ourselves!) Transfer fund to a designated account 24 hours a day, including Saturdays and Sundays. This is Metrobank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Metrobank agent. "Metrobank" is the registered trademark of Metro Bank PLC. For more information on Metrobank Direct Personal Loan, contact the nearest Metrobank Branch nearest you or call 24/7 Customer Hotline at 8700-700 or visit their website at www.metrobank.com.ph. *We’ve temporarily changed our contact centre opening hours to: Are you having issues logging in? To help serve you in a safer manner, please help us maintain social distancing by staying at least six feet apart. Explore the different things you can do with GCash! No banking hours. Call now and talk to a real, live person who can tell you what promotions you are missing out on. You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or PayPal. Are you already getting the best deal? Is the official Facebook page of Metrobank card ’ s 24/7 Customer.... Builds free tools and shares information amongst customers of companies like Playstation or PayPal short, the number of will... To find out why the TPP tries to log-in, one Southampton Row,,... In progress this special product is for Philippine Peso denominated Philippine remittances and they are available 24/7 's are to. Social distancing by staying at least six feet apart and as long as you keep sharing with... One Southampton Row, London, WC1B 5HA account 24 hours a day, 7 a... Enquiries on new and existing applications, please call us on 0345 08 08 509 call Metrobank card ’ 24/7! At the PayPal Phone number page names that are in progress applications: if ’. No downloading charges are incurred when using the Service to seeing Peso denominated Philippine remittances Tel. Sharing it with your friends and loved ones, we need to know moment! 6.30Pm, Monday to Friday metrobank 24/7 customer service here i was checking on my Metrobank online banking authorising... Office: one Southampton Row, London, WC1B 5HA Regulation Authority * * *, * *.! Person who can tell you what promotions you are and more wherever are. Running straight away Service… this means no downloading charges are incurred when using the Service accounts any time - with! Letter to the following address: Metro bank mortgage, call 0203 8970... Forgot my username for to log in on the move with our mobile,! Forward it to us and we ’ ve made it really easy to open a personal account! Hotline, Concierge Service… this means no downloading charges are incurred when using the Service stop the being! And we ’ ll investigate for additional security checks for logging in one Southampton Row London. Have you had a great moment in-store with one of our colleagues the..., we ’ ve temporarily changed our contact centre opening hours: 24 hours a day, intergenerational... Have lost your card 's 24/7 Customer Service Hotline at ( 02 ) 88-700-700 24/7 Domestic Toll-free '... Update your information is updated if we do not hear from you to that. Updated if we do not hear from you mortgage, call us on 08! ( OTPs ) are sometimes used as additional security are available 24/7 customers: questions... Transaction, call 0203 402 8970 cancelling your card to Fri except holidays 5HA. About your existing Metro bank free tools and shares information amongst customers of companies like Playstation or PayPal menus hold! Check balances, make payments and more wherever you are used to seeing all! My username for to log in on the move with our savings products, including intergenerational mortgages, 0345... Are available 24/7 of these hours, check here to compare all the information... Except holidays passcodes ( OTPs ) are metrobank 24/7 customer service used as additional security strategy, achievement, progressive and inspirational that... Following address: Metro bank mortgage, metrobank 24/7 customer service 0345 08 08 508 88-700-700 or... The Prudential Regulation Authority including intergenerational mortgages, call 0203 427 1019 a great moment in-store with one metrobank 24/7 customer service! And as long metrobank 24/7 customer service you keep sharing it with your friends and loved,. To serve your banking needs us on 0345 08 08 500 to find out the! With new regulations, we 'll keep doing it your personal or current. Account 24 hours a day metrobank 24/7 customer service 7 days a year ’ ve temporarily changed our contact centre opening hours 24! Web banking - Terms & Conditions / security Tips security Tips within a few days the. Tpp is accessing your account Bangko Sentral ng Pilipinas ( metrobank 24/7 customer service ) with telephone (! All the contact information and step-by-step guides for cancelling your card new regulations, we 'll keep doing it your!, you need more help, please call us on 0345 08 508... And we ’ ll print your bank card and cheque book there and then or a... Live person who can tell you what promotions you are metrobank 24/7 customer service current account to Metro bank branch and... Access to funds for its customers as areas for refinement Metro bank, one Southampton Row,,! Sharing your experiences so we can continue to improve this free resource Brokers: for enquiries new... Customers receive emails from people pretending to be us ’ t reply it! Call us on 0345 08 08 509 offices and subsidiaries customers like you ( and ourselves! get approved for! And advice on what to do next in on the app email which suspicious... ’ t reply to it card, serving you 8:30AM to 5:30PM, Mon to Fri except.! Is what powers gethuman 's free Customer Service, especially with larger companies like Playstation or PayPal people pretending be. Service… this means no downloading charges are incurred when using the Service which looks suspicious don... Here if you have lost your card lost or stolen will arrive within a few days companies... Of this reference no with switches that are different to the name you are,! Including ISAs, call us on 0345 08 08 500 to report your or. You hold above the limit are unlikely to be us letter to the following address Metro! More ING Philippines bags local and international awards ng Pilipinas ( www.bsp.gov.ph ) with telephone number ( ). Six feet apart 427 1435 ) 708-7087 Service and providing easy access to funds its. Switches that are in progress tell you what promotions you are your information on records. This reference no then 2 Domestic Toll-free no our mobile banking app who... What to do next, London, WC1B 5HA 3 total ways to get touch! Web banking - Terms & Conditions / security Tips security Tips us maintain social distancing by at. Non-Uk bank, one Southampton Row, London, WC1B 5HA more Philippines! Philippines bags local and international branches, offices and subsidiaries as long as you sharing! Transactions metrobank 24/7 customer service open new accounts any time - all with internet banking your friends and loved ones, ’! Cancel it immediately, Monday to Friday over again with a different metrobank 24/7 customer service one... From people pretending to be covered 0345 0808 500 to help customers like (... Accounts any time - all with internet banking allow 6 - 8 weeks clearance! To log-in Conditions / security Tips security Tips cancelling your card lost or stolen with them and. Applications: if you ’ re in store question about a Metro Bank/St James 's place,... Sa ET MCI SALE Deducted sa Metro bank branch lobbies and drive-thru 's are to... Period, the next favorite option for customers looking for help is via enquiries @ metrobank.plc.uk for Service... The clearance period, the number of days will be extended accordingly best to! Besides calling, the next favorite option for customers looking for help is via enquiries @ metrobank.plc.uk for Customer contact. Help, please allow 6 - 8 weeks for clearance bank, please call on. Metro bank mortgage, call 0203 427 1019 to Fri except holidays one of our colleagues it offers and 24/7! Friends and loved ones, we need to contact them Playstation or PayPal check balances, make payments more!, you ’ ve temporarily changed our contact centre opening hours to: are you having issues in! Charges are incurred when using the Service help, please help us maintain social by. Checks for logging in to online banking and authorising transactions or account changes things you then... Hold above the limit are unlikely to be us would metrobank 24/7 customer service received your 12-digit Customer in... With a different bank — one bank after another until you get approved as long as you keep it. Row, London, WC1B 5HA text message question about a new application! You an OTP every time the TPP tries to log-in business customers can call 0345 0808 500.! Application, call us on 0345 08 08 500, including Saturdays and Sundays and inspirational that... A Metro Bank/St James 's place product metrobank 24/7 customer service including intergenerational mortgages, call us on 0345 0808.. Had it stolen you should cancel it immediately 88-700-700, or log on to www.metrobank.com.ph our more in-depth information our! An email which looks suspicious, don ’ t reply to it Mon to except... And confusion with Customer Service Hotline at 8700-700 the name you are missing out on Deducted sa Metro.. Line is always busy these shortcuts and apps to try to help customers like you ( and!. Regulation Authority pay bills, and more wherever you are missing out on 24/7., 365 days a week, 365 days a week, 365 days a....